Help

Our site is made up of sections, which can be accessed by clicking on the green buttons across the top or the grey links in the QuickLaunch along the left hand side of the page. Each section is divided into further sub-sections and pages.  Sometimes the section name will change as you move through the site. This will happen when the page you are viewing is a main link within a different department or subject matter.

To search for information, enter a key word or phrase into the search box on any page and click 'search'.

You may also find the sitemap useful for finding the information you require.

We find it useful to place some documents on our site in Adobe Acrobat and Microsoft formats for downloading. This allows users of our site to view and print documents from the web in a suitable format and also allows users to save these files to their own computers.

In order to read Adobe PDF files you need Acrobat Reader, which you can download from the Adobe website. If you use screen reading software or other assistive technology, the Access Adobe website offers support and tools to help you access PDF documents. Most computers already have software to open Microsoft format files (Word, Excel, Powerpoint) but if you don't have a copy, you can download the Microsoft Word Viewer, the Microsoft Excel Viewer or the Microsoft Powerpoint viewer free of charge.

Our site also uses Zipped files.  If you're using Windows XP, Vista, or Windows 7 then your operating system has built-in support for Zip files. They are described as "Compressed (zipped) folders." Just double-click on a Zip file and it will open in Explorer, just like a folder. Double-click on a file inside the compressed folder and you may be able to open that too (but really, Windows has extracted a copy of the file to another location and is opening that, as described above.) But if you right-click on items in a compressed (zipped) folder, you'll notice that the same options don't appear on the pop-up menu. This shows that it is not a real folder.

If you're using Windows 95, Windows 98, Windows Me, Windows NT or Windows 2000 then you'll need to install a special application to open Zip files. The application that is usually recommended to use is WinZip.  You can download WinZip for free. 

We recommend you consult with your IT Department before downloading and installing any additional software.